1. What is PunchLink?
PunchLink is the first French Completion Management platform dedicated to industrial projects (SMEs and mid-market). Construction, revamping, decarbonation, maintenance: PunchLink centralizes progress, orders, payments, punch lists, EHS, As-Built dossier, meeting minutes, and documentation in a single tool.
Built by an industrial veteran for industrial users (20+ years of field experience), PunchLink replaces project Excel files, scanned Word meeting minutes, and manual As-Built compilation. It complements (without replacing) your existing tools: office Excel, Outlook, MS Project, Autodesk ACC, SAP, your corporate DMS.
Three things that set PunchLink apart
- Industry-specialized: neither a generic DMS, nor US mega-project Procore. Built for European industrial SMEs.
- AI-native: first French professional tool connected to AI (Claude, Copilot, Cowork, ChatGPT) via the MCP standard.
- Monthly, no commitment: from EUR 199/month, EU hosting (GDPR), data kept for life.
2. Plans
PunchLink offers 5 flat-fee plans. Everything is included in every plan, including the MCP connector. What differs is the user cap, the number of sites and how you buy. Users = your team: employees, external consultants and reinforcements included. Contractors, subcontractors and inspection bodies you invite: free and unlimited. You can change plan at any time via Settings > My subscription.
| Plan | Price | Users | Target |
|---|
| TRIO | EUR 199/month | up to 3 | Independent owner's engineer, small team |
| ÉQUIPE | EUR 490/month | up to 10 (your team) | Industrial SME: your projects, your teams, your subcontractors (recommended) |
| ENTREPRISE | EUR 1,290/month | up to 30 (your team) | Several sites, single invoice, custom branding, onboarding, 4-hour priority support |
| SITE | EUR 29,900/year | unlimited (1 site) | One industrial site, unlimited users, purchase order |
| GROUPE | On quotation (from ~EUR 60k/year) | unlimited | Several companies, Portfolio Observatory, SSO, SAP connector |
MCP connector included
Included in every plan at no extra cost. Pilot your projects in natural language via Claude Desktop, Cowork, GitHub Copilot, ChatGPT or any MCP-compatible client.
TRIO and ÉQUIPE: online subscription by card. ENTREPRISE: online or on purchase order. SITE and GROUPE: on purchase order or quotation. Annual billing = −15%.
3. First login and onboarding
On first login, an onboarding assistant guides you through 3 to 4 steps (depending on your plan):
1
Step 1
Your role
Owner, Owner's Engineer, PM, Purchasing or Discover. The wizard adapts visible modules to your profile.
2
Step 2
Your company
Name, registration #, role, logo. Used for meeting minute signatures, Word exports, invoices.
3
Step 3
Your first project
Name, type (construction, revamping, decarbonation...), sector, location, budget. Creates an operational project immediately.
4
Step 4
Your team
Batch invité Owner's Engineer, PM, Purchasing, EHS, contractors. Automatic emails in 6 languages.
You can skip onboarding (Later button) and relaunch it from Settings > Redo onboarding. A demo project can be auto-generated if you choose Discover.
4. The 10 integrated modules
All modules are included in all plans. Here's what they do:
Project
Overview + Executive View. Dashboard of finances, progress, risks, milestones.
Lots and phases
Lot breakdown, 10 weighted default phases, billing milestones per phase. Zero-redundancy progress model.
Punch list
Unlimited punch items, kanban, photos, voice in 6 languages, offline mode. Blocking items hold payment.
Orders and change orders
Main orders + N change orders per lot. Direct SAP MM link (PDF import). Owner/Engineer/PM validation flow.
Progress claims and payments
Auto-generated after phase validation. % / EUR conversion. Paid status shown on project banner and Executive View.
EHS / HSE
Permits (8 categories), incidents, near-miss, qualifications (73 catalog codes), document requests, sanctions. Certified Word export.
Meeting minutes
Reserve, delivery, acceptance MoM. Glossary in 6 languages. Word export with signatures, branding, photos.
As-Built dossier
As-Built file. 17 document types in 6 languages. Daily reminder cron. AI suggestions for gaps.
Documents
Project DMS: contracts, drawings, certificates, letters. WYSIWYG branding, auto-archive at project end.
Planning
Gantt phases + Excel import + delay alerts. For critical-path detailed planning: stay on MS Project / Primavera.
5. Typical project workflow
Here's how a project typically runs in PunchLink:
D0
Project création
Onboarding wizard or New project button. Auto-generated code, team invited, branding uploaded.
D+1
Lot breakdown
Create lots (e.g. Civil, Piping, Electrical). Assign contractors. Auto phases.
D+3
Orders
PDF SAP import or manual entry. Budget validation. Lots activated, billing milestones visible.
Exécution
Daily progress
Each contractor records % progress per phase. Punch items raised from field via voice/photo.
Weekly
Auto exec report
Executive View aggregates finances, EHS risks, delays. Exec report exportable via the MCP connector.
Milestones
Auto progress claim
Phase validation = automatic progress claim. Sent to Purchasing for payment.
Acceptance
Acceptance MoM
Punch item closure, electronic MoM signing, final As-Built génération.
Closure
Full As-Built + archive
Automatic As-Built compilation. Financial closure (savings, overruns, redistribution).
6. MCP connector (Claude / Copilot / Cowork)
The MCP connector lets you pilot your projects in natural language from your preferred AI assistant. Included in every plan at no extra cost.
Concretely, you can ask:
> Give me a full audit of project REVAMP-2026
> What's my EHS situation this week?
> Create a punch item: corrosion mark on bend 12 line EP-401
> Compile my weekly exec report
> Which orders are pending payment from contractor X?
> Generate the final As-Built for the Piping lot
AI never invents: it queries PunchLink's database and cites its sources (table, row_id, timestamp). Full audit trail. Data hosted in Ireland (EU), full GDPR compliance.
3-minute setup for Claude Desktop, Cowork, GitHub Copilot or Cursor. Full guide: https://www.punchlink.app/ai-guide.html
7. Configuration and settings
The Settings menu (bottom-left) includes:
My profile
Name, photo, role, interface language (6 languages).
My subscription
Current plan, number of users, billing. Change plan button.
My company
Logo, registration #, MoM signature, branding templates.
My team
User list, invitations, roles, N+1 organization chart.
Email notifications
Granular opt-in per channel (7 types). GDPR compliance.
MCP connector
Included in every plan. API key génération, 3-client quickstart.
Redo onboarding
Relaunch the wizard if you want to see a demo project again.
Project configuration
Each project has its own Configuration page (gear icon top-right of project) with 6 sections: General, Team, Lots, Zones and rooms, Branding, Import/Export.
8. Security and compliance
PunchLink applies 5 security pillars:
Postgres multi-tenant RLS
Every database row is filtered by project and role. A contractor only sees their lots, their orders.
EU hosting
Supabase Frankfurt + Ireland. No data transfer outside EU. Full GDPR compliance.
Full audit trail
All actions logged (who, when, what). Viewable by L2V Admins and exportable.
Daily backups
Automatic backups every 24h. 30-day retention. Restoration on request.
Kill-switches
In case of incident, L2V can cut AI access or suspend an account in 1 click.
Detailed AI policy: https://www.punchlink.app/ai-policy.html
Full security page: https://www.punchlink.app/securite.html
9. Support and resources
Help center : https://www.punchlink.app/ai-guide.html - MCP connector guide
AI use cases : https://www.punchlink.app/ai-cas-usage.html - 10 concrete prompts
Persona pages : For Owners, Owner's Engineers, Contractors, EHS - see landing
Comparisons : vs Excel, vs Procore, vs Aconex, vs DMS - see landing
AI policy : https://www.punchlink.app/ai-policy.html
Security : https://www.punchlink.app/securite.html
Support email : contact@punchlink.app
Publisher : L2V SASU - SIREN 100 651 868 - Made in France
